Data We Gather and How We Use It
When you open an account, we collect the details you provide — name, contact number, email address, and the payment method you choose. If you fund your account with Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount but never store
-
1
your wallet PIN or full account credentials. We also collect device data: browser type, operating system, and session timestamps. This helps us keep your account secure across devices and flag activity that looks unusual. When you switch between mobile and desktop mid-session, our system ties both
-
2
sessions to your account token — not to a stored device fingerprint we share with third parties. We use the data we collect for three purposes only: running your account, processing your deposits and withdrawals, and improving the parts of the platform you actually use. We
-
3
do not sell your personal data to advertisers. Retention of your records follows applicable Malaysian data protection requirements, and access depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.